Explanation of Turnaround Time
Please note that turnaround time does not include shipping time. You may select from available production turnaround times and your preferred shipping time as you place your order.
Turnaround times begin when the proof is approved. All times are based on standard business days Monday through Friday excluding federal holidays. For orders shipping to the east, please use the Eastern time zone (New York). For orders shipping to the west, please use the Pacific time zone (California). Please see the below map:
Our products are the same great quality for every turnaround time we offer.
2-3 Days
If you order a proof (Online PDF or Physical Proof), your turnaround time begins as soon as you approve your proof in our system. If you order "No Proof, Run As Is" (only recommended if you are certain you want us to print what you sent as is) your turnaround time begins as soon as we process your order.
Standard 2-3 Days with "No Proof, Runs As Is":
Shipped Orders
Files uploaded before 10:30 a.m. Western to be delivered to the west or 10:30 a.m. Eastern to be delivered to the east with 2-3 day turnaround will be shipped 2-3 days from upload by your requested shipping method.
Example: If you upload your files before 10:30 a.m. Western on Monday with 2-3 day turnaround, your order will ship on Wednesday or Thursday. Log into our site and click "My Account" in the upper-righthand corner to check your client dashboard for status updates.
Will Call
Files uploaded before 10:30 a.m. Western for 2-3 day Will Call in the west or 10:30 a.m. Eastern for 2-3 day Will Call in the east will be ready for pick up in 2-3 days after 4:00 p.m. local.
Example: If you upload your files before 10:30 a.m. Western on Monday with 2-3 day turnaround, your order will be ready for pick up after 4:00 p.m. local on Wednesday or Thursday. Log into our site and click "My Account" in the upper-righthand corner to check your client dashboard before coming to pick up your order.
Free Delivery Orders
Free delivery is currently only offered to customers near our California production facility. To see if your zip code qualifies, visit "Free Delivery" under the "Services" section.
Files uploaded before 10:30 a.m. Western for 2-3 day Free Delivery will be delivered in 3-4 business days between 8.00 a.m. and 4:00 p.m.
Example: If you upload your files before 10:30 a.m. Western on Monday with 2-3 day turnaround, your order will be delivered between 8:00 a.m. and 4:00 p.m. on Thursday or Friday. Log into our site and click "My Account" in the upper-righthand corner to check your client dashboard for status updates.
Files uploaded after the cut off time will be processed the following business day.
Standard 2-3 Days with "Online PDF Proof":
Shipped Orders
Files must be uploaded before the cut off time, which is 10:30 a.m. Western to be delivered to the west or 10:30 a.m. Eastern to be delivered to the east. Proofs must be approved the same day before 4:00 p.m. Western for the west or 4:00 p.m. Eastern for the east. Orders will be shipped in 2-3 days by your requested shipping method.
Example: If you upload your files before 10:30 a.m. Western on Monday and approve your proof prior to 4:00 p.m. the same day with 2-3 day turnaround, your order will ship on Wednesday or Thursday. Log into our site and click "My Account" in the upper-righthand corner to check your client dashboard for status updates.
Will Call
Files must be uploaded before the cut off time, which is 10:30 a.m. Western for 2-3 day Will Call in the west or 10:30 a.m. Eastern for 2-3 day Will Call in the east. Proofs must be approved the same day before 4:00 p.m. Western for the west or 4:00 p.m. Eastern for the east. Orders will be ready for pick up on Wednesday or Thursday after 4:00 p.m. local.
Example: If you upload your files before 10:30 a.m. Western on Monday and approve your proof prior to 4:00 p.m. the same day with 2-3 day turnaround, your order will be ready for pick up after 4:00 p.m. on Wednesday or Thursday. Log into our site and click "My Account" in the upper-righthand corner to check your client dashboard before coming to pick up your order.
Free Delivery Orders
Free delivery is currently only offered to customers near our California production facility. To see if your zip code qualifies, visit "Free Delivery" under the "Services" section.
Files must be uploaded before 10:30 a.m. Western. Proofs must be approved the same day before 4:00 p.m. Orders will be delivered in 3-4 business days between 8.00 a.m. and 4:00 p.m.
Example: If you upload your files before 10:30 a.m. Western on Monday for Free Delivery and approve your proof before 4:00 p.m., your order will be delivered between 8:00 a.m. and 4:00 p.m. on Thursday or Friday.
Files uploaded after the cut off time will be processed the following business day.
5 Days
If you order a proof (Online PDF or Physical Proof), your turnaround time begins as soon as you approve your proof in our system. If you order "No Proof, Run As Is" (only recommended if you are certain you want us to print what you sent as is) your turnaround time begins as soon as we process your order.
Standard 5 days with "No Proof, Runs As Is":
Shipped Orders
Files uploaded before 10:30 a.m. Western to be delivered to the west or 10:30 a.m. Eastern to be delivered to the east with 5 day turnaround will be shipped 5 days from upload by your requested shipping method.
Example: If you upload your files before 10:30 a.m. Western on Monday with 5 day turnaround, your order will ship on the following Monday. Log into our site and click "My Account" in the upper-righthand corner to check your client dashboard for status updates.
Will Call
Files uploaded before 10:30 a.m. Western for 5 day Will Call in the west or 10:30 a.m. Eastern for 5 day Will Call in the east will be ready for pick up in 5 days after 4:00 p.m. local.
Example: If you upload your files before 10:30 a.m. Western on Monday with 5 day turnaround, your order will be ready for pick up after 4:00 p.m. local on the following Monday. Log into our site and click "My Account" in the upper-righthand corner to check your client dashboard before coming to pick up your order.
Free Delivery Orders
Free delivery is currently only offered to customers near our California production facility. To see if your zip code qualifies, visit "Free Delivery" under the "Services" section.
Files uploaded before 10:30 a.m. Western for 5 day Free Delivery will be delivered in 6 business days between 8.00 a.m. and 4:00 p.m. local.
Example: If you upload your files before 10:30 a.m. Western on Monday with 5 day turnaround, your order will be delivered between 8:00 a.m. and 4:00 p.m. on the following Tuesday. Log into our site and click "My Account" in the upper-righthand corner to check your client dashboard for status updates.
Files uploaded after the cut off time will be processed the following business day.
Standard 5 Days with "Online PDF Proof":
Shipped Orders
Files must be uploaded before the cut off time, which is 10:30 a.m. Western to be delivered to the west or 10:30 a.m. Eastern to be delivered to the east. Proofs must be approved the same day before 4:00 p.m. Western for the west or 4:00 p.m. Eastern for the east. Orders will be shipped in 5 days by your requested shipping method.
Example: If you upload your files before 10:30 a.m. Western on Monday and approve your proof prior to 4:00 p.m. the same day with 5 days turnaround, your order will ship on the following Monday. Log into our site and click "My Account" in the upper-righthand corner to check your client dashboard for status updates.
Will Call
Files must be uploaded before the cut off time, which is 10:30 a.m. Western for 5 days Will Call in the west or 10:30 a.m. Eastern for 5 days Will Call in the east. Proofs must be approved the same day before 4:00 p.m. Western for the west or 4:00 p.m. Eastern for the east. Orders will be ready for pick up in 5 days after 4:00 p.m. local.
Example: If you upload your files before 10:30 a.m. Western on Monday and approve your proof prior to 4:00 p.m. the same day with 5 days turnaround, your order will be ready for pick up after 4:00 p.m. on the following Monday. Log into our site and click "My Account" in the upper-righthand corner to check your client dashboard before coming to pick up your order.
Free Delivery Orders
Free delivery is currently only offered to customers near our California production facility. To see if your zip code qualifies, visit "Free Delivery" under the "Services" section.
Files must be uploaded before the cut off time, which is 10:30 a.m. Western for 5 day Free Delivery. Proofs must be approved the same day before 4:00 p.m. for order to be delivered in 6 business days between 8:00 a.m. to 4:00 p.m. local.
Example: If you upload your files before 10:30 a.m. Western on Monday and approve your proof prior to 4:00 p.m. the same day with 5 day turnaround, your order will be delivered between 8:00 a.m. and 4:00 p.m. on the following Tuesday. Log into our site and click "My Account" in the upper-righthand corner to check your client dashboard for status updates.
Files uploaded after the cut off time will be processed the following business day.